Privacy Policy
How we collect, use and protect your personal information.
Vundle Future Stars Foundation (“we”, “us”, “our”) respects your privacy. This policy explains how we process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) when you visit our website, donate, subscribe to our mailing list or contact us.
1. Who we are
Vundle Future Stars Foundation is a South African charitable foundation. We are the responsible party for the personal information collected through this website. You can contact us at info@vundlefuturestars.co.za.
2. Information we collect
- Donations: your name, email address, phone number (optional), donation amount, chosen project, message and payment reference.
- Mailing list: your name, email address and, if provided, phone number and interest category.
- Contact enquiries: your name, email address, phone number, subject and message.
- Technical information: your IP address and basic request data, used for security, fraud prevention and to stop spam.
Card details: online card donations are processed by our payment provider, Yoco, on its secure payment page. We never see, receive or store your card number, expiry date or CVV.
3. How we use your information
- To process and confirm your donation and send you confirmation emails.
- To respond to your enquiries and requests.
- To send newsletters and updates, only if you have opted in. You can unsubscribe at any time using the link in every email.
- To keep accurate financial records as required by law.
- To protect our website and visitors against fraud and abuse.
4. Anonymous donations
If you ask to donate anonymously, we will not publish your name or details anywhere. We still keep your details privately for our financial records and to send you your confirmation.
5. Sharing your information
We do not sell, rent or trade your personal information. We only share it with service providers who help us operate (such as our payment provider Yoco and our website hosting provider), and only as needed for that purpose, or when required by law.
6. How we protect your information
We use reasonable technical and organisational safeguards, including encrypted connections (HTTPS), restricted administrator access, password hashing and secure storage. No method of transmission over the internet is completely secure, but we take care to protect your information.
7. How long we keep information
We keep donation records for as long as required for accounting and legal purposes. Mailing list details are kept until you unsubscribe or ask us to delete them. Contact messages are kept only as long as needed to deal with your enquiry.
8. Your rights
Under POPIA you may ask to access, correct or delete your personal information, object to its processing or withdraw your consent to marketing at any time. To do so, please contact us at info@vundlefuturestars.co.za. You also have the right to lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.
9. Cookies
Our website uses a single essential session cookie to keep forms secure and to remember your session. We do not use advertising or tracking cookies.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
11. Contact
Vundle Future Stars Foundation
info@vundlefuturestars.co.za